AIR ZIMBABWE CULTURE AUDIT QUESTIONNAIRE Dear Sir/Madam My name is Nhamo Kwaramba, the Managing Director of Cevimic Consultancy which operates as Cevimic Investments Private Ltd. We have been engaged by Air Zimbabwe to carry out an Organisational Culture Audit Survey on its behalf as part of the Culture Change Management programme underway to assess the prevalent behaviour in the organisation and how it fits in the overall value system, company strategy and objectives. This survey presents you with a forum to express your thoughts on Air Zimbabwe Culture. We kindly request that you spare about 15-20 minutes of your time to answer the questions. Your ideas, opinions, and suggestions are valuable to use. All the responses will be anonymous and confidential. Be honest when responding to the survey questions. Upon analysis of data, we will share the findings and recommendations with the organization for implementation. (Please indicate by ticking where appropriate)A1: GenderMaleFemaleA2: Age20 and below21 to 3031 to 4041 to 5051 to 6061 and aboveA3: Marital StatusSingle never marriedMarriedDivorcedWidowedA4: How many years have you been working for the organisation?up to 23 to 56 to 1010 and aboveA5: Level in the company:Senior ManagerManagerSupervisorEmployeeA6: Department:SECTION 2Key: For the following statements, please express your opinion by ticking in the appropriate box. Strongly Disagree = 1; Disagree = 2; Neutral = 3; Agree = 4 and Strongly Agree = 5B. CORPORATE CULTUREBI INVOLVEMENT B1.1.Empowermenta) Employees are highly involved in their work.12345b) Decisions are made at the level where the best information is available.12345c) Information is widely shared where it is needed.12345d) Everyone believes that he or she can have a positive impact.12345B1.2. Team Orientationa) Cooperation across departments is actively encouraged.12345b) Employees feel they are part of the team.12345c) Teamwork is used to get work done.12345d) Teamwork is highly considered12345B2. CONSISTENCYB2.1. Core Valuesa) The leaders and managers lead by example12345b) There is a distinctive leadership, management style and a set of management practices12345c) Ignoring core values is not tolerated.12345d) There is a code that guides our behavior and tells us right from wrong12345B2.2. Agreementa) When disagreements occur, we work hard to achieve win-win solutions.12345b) It is easy to reach consensus, even on difficult issues.12345c) We seldom have trouble reaching agreement on key issues.12345d) There is a clear agreement about the right way to do things.12345B2.3. Coordination & Integrationa) The approach to do business is very consistent and predictable.12345b) Employees from different departments of the company share a common perspective.12345c) It is easy to coordinate work across different departments of the organization.12345d) Working with an employee from another department is easy12345B.3. ADAPTABILITYB3.1. Creating Changea) The way things are done is very flexible and easy to change.12345b) We respond well to competitors and other changes in the business environment.12345c) New and improved ways to do work are continually adopted12345d) Attempts to create change seldom meet with resistance12345B3.2. Customer Focusa) Customer comments, complaints and recommendations often lead to changes.12345b) Customer input directly influences our decisions.12345c) All members have a deep understanding of customer wants and needs.12345d) The company encourages direct contact with customers12345B3.3. Organizational Learninga) Learning is encouraged and valued12345b) Mistakes are viewed as an opportunity for learning and improvement.12345c) Innovation and risk taking are encouraged and rewarded.12345d) Learning is an important objective in daily work activity.12345B4 MISSIONB4.1. Strategic Direction & Intenta) There is a long-term purpose and direction.12345b) The strategy influences Air Zimbabwe to change the way it competes in the industry.12345c) There is a clear mission and strategy that gives meaning and direction to our work.12345d) Our strategic direction is clear to me.12345B4.2. Goals & Objectivesa) There is widespread agreement about goals and objectives12345b) Leaders set goals that are ambitious, but realistic.12345c) We continuously track our progress against our stated goals.12345d) Employees understand what needs to be done for Air Zimbabwe to succeed in the long run12345B4.3. Visiona) There is a shared vision of what Air Zimbabwe will be like in the future12345b) Leaders have a long-term viewpoint12345c) The vision creates excitement and motivation for employees12345d) We are able to meet short-term demands without compromising our long-term vision12345B5 CULTUREWhat do you like about Air Zimbabwe organizational culture?What do you not like about Air Zimbabwe organizational culture?What do you recommend to improve Air Zimbabwe organizational culture?Submit
